The Internet of Things: The impact on the Travel and Hotel Industry

By: Alan E. Young, President of Puzzle Partner Ltd.

Mr. Alan drives his article highlighting how the hospitality industry can benefit from the increasing number of devices connected to the internet. These are not only phones, but also suitcases and even the little cooler inside the guest’s room. Billing is way much easier in the hotel business as well as the inventory control that is so critical. Take as an example a restaurant. FDA has really tight requirements for the food and beverage control. One of the most important requirements is the temperature at which food is preserved. With the IoT, managers can use smart thermostats that measure and adjust the temperature thus reducing waste. There are also improvements in the security field with NFC devices allowing guests self-checking.


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